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School Synergy provides intuitive school management software used by educational institutions across the UK to streamline communication, data, and operational processes. As a trusted platform for both staff and students, School Synergy requires fast, reliable, and always-accessible infrastructure — especially in the face of rising cyber threats.

About School Synergy

Developed specifically for the education sector, School Synergy enables schools to manage behaviour tracking, parent communications, timetabling, homework, and safeguarding — all in one secure cloud platform. With growing demand across the UK, School Synergy needed a scalable, secure, and resilient hosting environment that would ensure availability and performance, even under pressure.

For more information about School Synergy please visit: https://www.schoolsynergy.co.uk/

The Challenge

As School Synergy expanded, so did their visibility — which unfortunately also made them a target for multiple DDoS attacks aimed at disrupting service. Ensuring uptime and user trust during these incidents became a key concern.

They required a private cloud environment that could handle their application’s demands, alongside advanced, always-on DDoS protection that could actively defend against evolving attack methods.

“We’ve been targeted by several attacks designed to take our services offline,” explains Alan Cree, Director at School Synergy. “It was clear we needed a solution that didn’t just react to threats — it had to stay one step ahead.”

The Solution

UK Servers deployed a dedicated private Proxmox cluster for School Synergy, hosted at their Coventry-based datacentre. Built for flexibility and performance, the cluster offers full control over virtual machines, simplified resource scaling, and isolated infrastructure for maximum security.

“UK Servers didn’t just provide DDoS protection, their technical team worked with us closely to understand our traffic and put the right protections in place. That kind of hands-on support is invaluable.”

ALAN CREE
SCHOOL SYNERGY

To address the ongoing threat of DDoS attacks, UK Servers implemented its Always-On DDoS Protection, backed by Corero SmartWall appliances and edge-based volumetric filtering. Unlike reactive mitigation methods, this always-on setup continuously inspects traffic and neutralises malicious patterns in real time.

What sets UK Servers apart is their ability to customise DDoS mitigation strategies. When School Synergy faced sophisticated, low-rate application attacks, UK Servers quickly adapted filtering and firewall policies to suit their traffic patterns and application behaviour — ensuring legitimate users weren’t affected while malicious traffic was blocked.

Performance, Reliability & Confidence

With their private Proxmox cluster and fully managed DDoS protection in place, School Synergy now benefits from a hosting environment that offers performance, security, and peace of mind.

UK Servers’ 24/7 monitoring and UK-based support ensure the infrastructure is continuously optimised and defended, letting the School Synergy team focus on improving their software without worrying about uptime or attacks.

“Knowing our services are protected at the network level and that we can rely on UK Servers to respond quickly means we can confidently support schools across the UK without disruption”

ALAN CREE
SCHOOL SYNERGY

Find out how we can help your business

To get more information about our services or to see if we can help with issues you are facing, give us a call and speak to our Technical Sales team.

Freephone:
0800 610 1 620
National:
0345 095 1 620

We are here to help 24/7/365

Our UK based technical engineers are available around the clock whether by phone or through our helpdesk. We guarantee fast, expert support whenever you need it.

  • Guaranteed 10 minute response time to critical support tickets via our expert helpdesk.
  • Freephone 24/7/365 telephone support, always answered by in-house UK-based engineers.
  • On-site engineers in all of our datacentres, 24/7/365, for instant issue resolution.
  • Proactive monitoring available, helping us detect issues before they affect your service.
Freephone:
0800 610 1 620
National:
0345 095 1 620