Operating AS42831 for 18+ years, we’ve built a multi-site network designed for speed and reliability. From our Coventry datacentre, diverse links into London and Manchester on Juniper MX304 (Trio 6) hardware provide redundant, low-latency paths to the UK internet. Extensive peering reduces hops to major eyeball and cloud networks, while premium transit maintains predictable latency internationally. Everything is backed by around-the-clock monitoring from our highly experienced NOC team.
Our UK based technical engineers are available around the clock whether by phone or through our helpdesk. We guarantee fast, expert support whenever you need it.
- Guaranteed 10 minute response time to critical support tickets via our expert helpdesk.
- Freephone 24/7/365 telephone support, always answered by in-house UK based engineers.
- Onsite engineers in all of our datacentres, 24/7/365, for instant issue resolution.
- Proactive monitoring available, helping us detect issues before they affect your service.